CONTACTLESS DONATIONS COLLECTION IN MOSQUES: CHALLENGES AND PROSPECTS

KUTIPAN DERMA TANPA TUNAI DI MASJID: CABARAN DAN PROSPEK

Authors

  • Junainah Idris Universiti Islam Selangor
  • Fadilah Mat Nor Universiti Islam Selangor
  • Aza Shahnaz Azman Universiti Islam Selangor

DOI:

https://doi.org/10.53840/almimbar.v4i1.93

Keywords:

E-wallet, E-payments, Mosque Management, SWOT Analysis, Digitalisation

Abstract

The mosque is more than just a symbol for Muslim society. It establishes an identity and strengthens Muslim values. Changes in market trends as a result of digital transformation have an impact on industries and people's lifestyles, including non-profit organizations such as mosques. Adoption of cashless payments and usage such as credit cards, online banking, and e-wallets has increased and grown in popularity among Malaysia's tech-savvy consumers, driven by the rise of digital trends. Therefore, this study investigates the challenges and prospects of using e-wallets in donation collections in Malaysian mosques, as well as the implications for mosques and donors. This study analyses the e-wallet phenomenon using a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to assess the potential usage of e-wallets in mosques. Suggested here are also strategies to leverage the strengths and opportunities as well as overcome the weaknesses and threats.

Author Biographies

  • Junainah Idris, Universiti Islam Selangor

    Faculty of Management and Muamalah, Universiti Islam Selangor (UIS), 43000, Bandar Seri Putra, Selangor, Malaysia

  • Fadilah Mat Nor, Universiti Islam Selangor

    Faculty of Management and Muamalah, Universiti Islam Selangor (UIS), 43000, Bandar Seri Putra, Selangor, Malaysia.

  • Aza Shahnaz Azman, Universiti Islam Selangor

    Faculty of Management and Muamalah, Universiti Islam Selangor (UIS), 43000, Bandar Seri Putra, Selangor

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Published

2024-07-01

How to Cite

CONTACTLESS DONATIONS COLLECTION IN MOSQUES: CHALLENGES AND PROSPECTS: KUTIPAN DERMA TANPA TUNAI DI MASJID: CABARAN DAN PROSPEK. (2024). International Journal of Mosque, Zakat And Waqaf Management (Al-Mimbar), 4(1), 12-25. https://doi.org/10.53840/almimbar.v4i1.93